My Ideal Process

The UX process is influenced by various external factors such as resource availability, project timelines, organizational structure, UX maturity, and business goals. While it's essential to strive for a well-prepared and effective process, it's equally important to remain flexible and adaptable to unforeseen circumstances. Here's how I’ve approached it (see the Process Diagram).

My Collaboration Philosophy

Leading or working with a team of skilled designers can indeed present its challenges. Through my own experience, I have learned that fostering clear communication and cultivating a culture of respect are key factors in achieving a successful team dynamic. Below, I outline the guidelines I adhere to when managing my team. It's important to note that while these principles serve as a solid foundation, they can be adapted and deviated from when the situation calls for it. Flexibility is crucial in achieving optimal results.

1. Over-communicate
Need help with a deadline or confused about requirements? Please promptly communicate with your teammates and understand we’re in this together. Don’t be afraid to ask for help.

2. Mentor through Collaboration
We should constantly be sharing knowledge, whiteboarding, collaborating, and growing as a team. We are not lone wolves.

3. Build Trust
Stability, collaboration, and willingness to fight mediocrity are influenced by trust. We should strive for team growth through honesty and mutual respect. Strive to diplomatically tell your teammates what they need to hear instead of what they want to hear.

4. Bring Solutions
We should bring solutions and not complaints to the table. If you disagree with a decision either respectfully bring it up with the team, or privately with your teammate in question. Also, people have the right to change their minds when needed.

5. Look Forward
Sometimes we’ll be apprehensive about taking risks because of past baggage. We should strive to push the envelope and resist the urge to normalize mediocrity. Do learn from your mistakes but don’t let that stop you from taking calculated risks.

6. Ask Forgiveness
Instead of permission . . . but do it diplomatically. Please try not to blindside your teammates and especially stakeholders.

“Your primary role should be to share what you know, not to tell people how things should be done.”

– Steve Krug

“Iteration leads to quality.”

– Figma Ux

“The dude abides.”

– Jeffrey ‘The Dude’ Lebowski