Get to know more
Every designer adds their experiences and points-of-view to their team. A strong team has a diverse pool of experiences that strengthens their abilities to empathize and solve-problems. Get to know more about me.
Both hard and soft skills are very important for an experienced designer. My skills include wireframing, prototyping, usability testing, visual design, art directing, design management, and I work well with teams.
I’ve worked on small to medium sized teams for both small and large multi-national companies. I’m currently a user experience team lead that focuses on both consumer and enterprise products.
I am passionate about what I do and design plays a large role in my everyday life. Each day I strive to grow my design skills, learn new strategies, and promptly provide quality deliverables.
Design is constantly evolving and there’s always something new to learn (I love it). I satiate my design curiosity by reading design articles, attending design conferences, and listening to podcasts while sitting in traffic.
As a designer I solve problems. I’ve found that product success can be attributed to discovery, iteration, and user validation. I enjoy the whole problem-solving process from initial stakeholder alignment, problem discovery, brainstorming, team white-boarding, and validation testing with users.
My Myers-Briggs personality type is an INF-J. This initialism stands for Introversion, Intuition, Feelings and Judging. Though we can be very independent, INFJs are intensely interested in the well-being of others. Also, I am easily inspired and see problems as opportunities to design creative solutions.
I enjoy the world’s cuisine but I especially love Asian Cuisine. Vietnamese pho, Korean BBQs, Japanese ramen, and Indian Curries are just some of my favorite dishes. There is nothing better than finding a great new restaurant or dish.
As a designer I spend most of my time indoors. When I’m not designing, I get outside in the sunshine and recharge. My outdoor hobbies include being on an adult wiffleball team, running, gardening, hiking, and exploring nature.
Traveling and New Experiences
I strive to travel whether for work or play. I spend my disposable income on traveling to find new and memorable experiences. I’ve been to many destinations within the US, visited Spain, Mexico, and South America. My future travel plans include Vietnam, Thailand, and Japan.
My Design Team Principles
Managing a team of talented designers can be challenging. Experience has shown me that clear communication and respect leads to successful team. Below are my guidelines that I use with my team. Keep in mind that these principles are flexible and can be broken when necessary.
1. Promptly Over-communicate
Need to work from home, need help with a deadline, confused about requirements? Please promptly communicate with your teammates and understand we’re in this together. Don’t be afraid to ask for help.
2. Mentor through Collaboration
We should constantly be sharing knowledge, white-boarding, collaborating, and growing as a team. We are not lone-wolfs.
3. Build Trust
Stability, collaboration, and willingness to fight mediocrity is influenced by trust. We should strive for team growth through honesty and mutual respect. Strive to diplomatically tell your teammates what they need to hear instead of what they want to hear.
4. Bring Solutions
We should bring solutions and not complaints to the table. If you disagree with a decision either respectfully bring it up with the team, or privately with your teammate in question. Also, people have the right to change their mind when needed.
5. Look Forward
Sometimes we’ll be apprehensive about taking risks because of past baggage. We should strive to push the envelope and resist the urge to normalize mediocrity. Do learn from your mistakes but don’t let that stop you from taking calculated risks.
6. Ask Forgiveness
Instead of permission . . . but do it diplomatically. Please try not to blindside your teammates and especially stakeholders. Have 1on1s and share your great ideas before broadcasting it to the world.
My Favorite Ux Design Quote
“Your primary role should be to share what you know, not to tell people how things should be done.”
– Steve Krug
See the ux process diagram below. External factors like resourcing, timelines, organizational structure, ux maturity, and business goals. all shape the ux process. Prepare for a perfect process but be flexible enough to break the rules.